Privacy Policy

Prime Citizenship and Immigration Center ("PrimeCIC", "we", "us") respects your privacy. This policy explains what personal information we collect, why we collect it, and how we protect it. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

What we collect

• Assessment and contact forms: name, email address, phone number, country of residence, citizenship, and the immigration goals and background details you choose to share.
• Communications: records of emails and calls you send us, so we can respond and maintain service quality.
• Technical data: standard web-server logs (IP address, browser type, pages visited) used for security and site performance.

How we use it

• To evaluate your eligibility for immigration programs and respond to your inquiry.
• To prepare and manage your file if you become a client.
• To send service updates and, with your consent, occasional newsletters you can opt out of at any time.
• To meet legal and regulatory obligations, including record-keeping required by the College of Immigration and Citizenship Consultants (CICC).

How we share it

We do not sell your personal information. We share it only with:

• Government authorities (e.g., IRCC, USCIS) as needed to deliver the services you engage us for.
• Service providers who help us operate (email delivery, secure file storage), bound by confidentiality obligations.
• Regulators or law enforcement where required by law.

How we protect it

We use encrypted connections, access controls and secure storage to protect your information. Access is limited to consultants and staff who need it to serve you. Assessment submissions are transmitted to our team by encrypted email and are not published or shared with third parties for marketing.

Your rights

You may request access to, correction of, or deletion of your personal information, subject to legal retention requirements. To make a request, email info@primecic.com. We respond within 30 days.

Contact

Privacy questions or requests:
PrimeCIC — 777 Hornby Street, Suite 600, Vancouver, BC V6Z 1S4, Canada
info@primecic.com